Last updated at 10:08 PM on 10th December 2011
Smartphone company BlackBerry faces controversy after it was revealed its customers have been able to access illegal sex content on the internet, including child pornography.
Since the summer, BlackBerry has failed to provide internet blocks which protect users, including children, from accessing a list of banned websites.
The news will alarm parents since teenagers make up a large proportion of the eight million BlackBerry users in the UK.
Last night, telecoms regulator Ofcom said it was ‘very concerned’ about the issue and that it was talking urgently to Canada’s Research in Motion (RIM), owners of BlackBerry, about how to solve the problem.
All mobile phone operators in Britain are signed up to a code of practice which ensures they apply a block on access to sex sites on the internet.
A spokesman for RIM said: ‘By the end of 2011, we will have a solution in place that blocks access to these sites.’
A spokesman for the Child Exploitation and Online Protection Centre said: ‘All service providers have a responsibility to help safeguard the online environment and close down any opportunities for offenders.
‘If they are not doing so this would be a matter of grave concern.’