Jack Doran reported that a street light outside his home in Cheltenham
Friday October 21,2011
HOW many people does it take to change a light bulb? The answer for one council at least is 12.
The saga began when pensioner Jack Doran reported that a street light outside his home in Cheltenham, Gloucs, was broken. It took 46 days and 12 visits by workmen before it was fixed.
Mr Doran, 74, said: “I started to wonder what on earth had gone wrong.” The base of the lamp was surrounded by a hedge and workers could not get access to the junction box.
This meant the parks department had to be called out. Then another team of workmen found water was leaking into the light. When this was repaired they discovered it needed a special bulb.
They borrowed one from a nearby lamppost and returned for another try but discovered the fuse had gone.
Ken Pitt, street lighting manager for Gloucestershire County Council, said: “We appreciate this repair has taken longer than usual but it wasn’t straightforward.”